At ALMIGHTY eBIZ PVT. LTD., customer satisfaction is our top priority, and we are committed to providing a smooth, transparent, and fair refund process. Refunds are applicable only in cases where the product received is damaged, defective, incorrect, or does not match the description provided on our website. Customers are required to raise refund requests within the specified time period mentioned on the website, counted from the date of delivery, to ensure timely processing.

To be eligible for a refund, the product must remain unused, in its original condition, and returned along with all original packaging, accessories, and proof of purchase. Once a return request is submitted, our dedicated team carefully reviews and verifies the request. Upon successful inspection and approval, the refund will be processed using the original payment method. Please note that the time taken for the refunded amount to reflect in the customer’s account may vary depending on the policies of the payment provider or bank.

Certain products may not be eligible for return or refund due to their nature, hygiene reasons, or specific conditions as mentioned on the product page. Shipping charges, if applicable, are generally non-refundable unless the return or refund is due to an error on our part. ALMIGHTY eBIZ PVT. LTD. reserves the right to reject any refund request that does not meet the eligibility criteria, is submitted after the specified time frame, or appears to be fraudulent or abusive.

In cases where a refund is approved but the customer prefers a replacement product instead, such requests may be accommodated, subject to product availability and company policies. We strive to ensure that replacement requests are handled promptly to minimize inconvenience to our customers. Any decision regarding refunds or replacements made by ALMIGHTY eBIZ PVT. LTD. shall be final and binding, ensuring fairness, consistency, and transparency in handling all customer requests.

Additionally, we encourage our customers to carefully check the product and its packaging upon delivery and to notify us immediately in case of any issues. Our team is always available to provide guidance, support, and clarification throughout the refund process. At ALMIGHTY eBIZ PVT. LTD., we view each refund or replacement as an opportunity to strengthen trust and demonstrate our commitment to delivering a reliable and customer-focused shopping experience.